1) WHAT IS THE LOCATION OF THE EVENTS?
We use a variety of venues to provide regular guests with a new setting to explore each time they attend Brunch. All London events are within zone 1 or 2 unless stated otherwise. We try to stay as central as possible.
Please note that the location may have to be changed due to unforeseen circumstances.
2) IF WE BUY OUR TICKETS SEPARATELY, WILL WE BE SEATED TOGETHER?
Yes. Send us an email. This will be your opportunity to let us know who you’d like on your table, including those who have booked tickets separately from you.
3) ARE TICKETS REFUNDABLE?
All ticket sales are non-refundable. If you’ve been affected by COVID-19 and can show proof of a positive PCR test, we are happy to transfer your ticket to a future brunch. Please keep in mind we can only do this once. We regret that we cannot transfer or refund the whole group as we have already paid for the food, artist and entertainment.
4) DO YOU CATER FOR MY DIETARY REQUIREMENTS?
We cater for all major dietary requirements including nut allergies, gluten intolerance, dairy intolerance, halal produce, vegetarians and vegans. We are unable to cater for coeliacs. We will need all our guests to send us their dietary requirements three days before the event, if we don’t hear from you ten you will receive the meat option.
5) IS THERE ANYTHING SPECIAL THAT CAN BE DONE FOR BIRTHDAYS? CAN I BRING A CAKE?
You are welcome to bring a cake with candles/sparklers. Please note that we may not be able to store your cake on the day. Birthday shots and shout outs are offered at the discretion of the organisers and are not guaranteed. We also offer Birthday packages subject to availability.
7) HOW MUCH ARE TICKETS?
All current prices are listed on our website according to availability on EVENTs page. Tickets are sold on a “first come first serve basis”. Prices are non negotiable and we regret that we are unable to accept deposits.
Ticket prices may vary depending on the event - we may introduce discounts or promotions at any stage of the event. This will not affect your statutory rights and you will not be entitled to any backdated partial refunds if you have purchased your tickets before any special offers were introduced.
8) WHAT DOES MY TICKETS INCLUDE?
Sip and paint class: Entry, painting class, painting materials
Full Brunch Ticket: Entry, painting class, tote bag, painting materials and a 2-course meal.
Brunch Ticket: Entry, and a 2-course meal.
Party Tickets: Entry to the event after 2:30 pm.
9) WHAT TIME DOES THE EVENT START?
Brunch usually starts at 12 p.m. and ends at 5 p.m. Check your tickets time as event start times may vary.
10) ARE THERE ANY PACKAGES?
Group bundles, Birthday packages & Stag/Hen packages subject to availability.
11) CAN THE MENU AND DRINKS BE REVEALED BEFORE I BOOK?
The food and drink menu for special events will only be revealed at the event itself otherwise it will be the venues usual menu.
12) CAN I ADD OTHER GUESTS TO MY BOOKING?
Yes. To add more guests to an existing booking - please purchase the required amount of extra tickets.
13) IS THERE AN AGE RESTRICTION FOR THIS EVENT?
Over 18's only. Please bring a valid form of ID with you as we have a “no ID no entry” policy on the door.
14) HOW DOES SEATING WORK? CAN I BUY A TABLE?
Tables are not for sale. Seating is allocated according to group size and only for guests that have purchased full brunch tickets. Tables may be removed after the food service is completed to create room for the party
15) CAN PREGNANT PERSONS ATTEND?
For health and safety purposes, we recommend anyone more than 6 months pregnant to not attend the brunch.
16) HOW LONG UNTIL I GET A RESPONSE TO MY EMAIL?
We aim to respond within 48 hours. Please note that during COVID-19 times we may take longer to respond.
17) DO I NEED TO BRING ID?
Please bring suitable ID as we have a no ID no entry policy. We reserve the right to remove any guests from the queue or the venue that aren’t able to produce ID on the day.
18) IS THERE A DRESS CODE?
We don’t accept fancy dress (including no hen/stag do themed outfits, sashes, veils, top hats etc, props or head dresses) unless it is related to the event on the day.
19) WHAT IF MY EVENT GETS CANCELLED DUE TO COVID-19?
Your tickets can be transferred or refunded up to 6 months from the date of your booking.
